Privacy Policy
Last updated: August 30, 2025
This Privacy Policy explains how Sweecafi Café & Roastery ("we", "us", or "our") collects, uses, stores, and discloses personal data when you use our online platform and associated services ("this service"). Our business address is 6 Heather Park, Rathfarnham, Dublin 16, D16 AK79, County Dublin, Ireland. For questions about this policy, contact us at contact@sweecafi.cyou.
1. Information We Collect
We collect information that helps us provide and improve our services. The categories of information we collect include:
- Account and Contact Data: name, email address, postal address when you place orders, and other information you provide when you contact us.
- Transaction Data: details of purchases, orders, payment confirmations, and communications about transactions.
- Technical Data: IP address, device and browser type, operating system, pages visited, referral/exit pages, and other usage data collected automatically.
- Marketing and Communications Data: preferences for receiving marketing, and history of communications we’ve sent.
- Cookies and Similar Technologies: identifiers stored in your browser or device to support functionality, analytics, and advertising.
2. How We Use Personal Data
We use personal data for the following purposes:
- To deliver products and services: process orders, manage deliveries, and provide customer support.
- To operate and improve this service: analyze usage, fix issues, and develop new features.
- For communications: respond to inquiries, send transactional messages, and provide updates about orders or changes to policies.
- For marketing: with your consent where required, we may send promotional emails or offers. You can opt out at any time.
- For legal and safety purposes: to comply with law, prevent fraud, and protect rights, property, or safety.
3. Legal Basis for Processing (where applicable)
Where required by applicable law (including the GDPR), we rely on one or more lawful bases to process personal data, such as:
- Performance of a contract with you (for example, to fulfill orders).
- Consent (for marketing communications and certain cookies) where you have given it.
- Legitimate interests (for example, to operate and secure our platform, and to improve our services), balanced against your rights and interests.
- Compliance with legal obligations.
4. Cookies and Similar Technologies
We and our service providers use cookies and similar technologies to provide a better experience, analyze traffic, and support functionality. You can control cookie preferences through your browser settings and, where provided, our cookie preference tool. Disabling certain cookies may affect the functionality of this service.
5. Data Sharing and Disclosure
We may share personal data with third parties in the limited circumstances described below:
- Service providers: payment processors, hosting providers, delivery partners, and other vendors who perform services on our behalf subject to contractual confidentiality obligations.
- Legal requests: when required by law, legal process, or to respond to claims or protect safety.
- Business transfers: in connection with a merger, sale, reorganization, or acquisition of assets, where personal data may be transferred as part of the transaction.
6. International Transfers
Personal data may be processed in countries other than your own. When we transfer data across borders, we take reasonable steps to ensure appropriate safeguards are in place, such as standard contractual clauses or other mechanisms permitted by applicable law.
7. Your Rights
Subject to applicable law, you may have rights regarding your personal data, including the right to access, correct, delete, restrict or object to processing, and portability. To exercise your rights, contact us at contact@sweecafi.cyou. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority.
8. Data Retention and Security
We retain personal data only as long as necessary for the purposes described and to comply with legal obligations. We use reasonable administrative, technical, and physical measures to protect personal data, but no system is completely secure. If you believe your information is compromised, contact us immediately at contact@sweecafi.cyou.
9. Third-Party Links and Services
Our platform may include links or integrations with third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties. Please review their privacy notices before providing personal data.
10. Children
This service is not directed to children under 16. We do not knowingly collect personal data from children under the applicable age without parental consent. If you believe we have collected such data, contact us at contact@sweecafi.cyou and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the service or by other means. Continued use of the service following notice constitutes acceptance of the updated policy.
12. Contact Information
If you have questions or requests about this Privacy Policy, please contact:
Sweecafi Café & Roastery6 Heather Park, Rathfarnham, Dublin 16, D16 AK79, County Dublin, Ireland
Email: contact@sweecafi.cyou